Where The Music's At

If you plan to park at the venue, you will need to purchase a parking pass. General parking will be $20 per vehicle online in advance and $25 on the event day.

CLICK HERE to see event times, details, SMS alert codes, and more for upcoming shows. Event-specific information is posted closer to each show date, so be sure to check back before your show! You can also find answers to many common day-of questions in our FAQ.

The following items are prohibited at SCANA Energy Amphitheatre:

Alcohol, Illegal drugs/substances
Aluminum water bottles
Animals (excluding service animals)
Any item deemed to be dangerous
Audio recording equipment
Bags that do not meet the bag policy
CamelBaks or hydration packs
Chains, studs, spikes (including wallet chains)
Coolers
Electronics including iPads, tablets, Go-Pros, UAV (drones), and filming/recording devices
Fireworks or sparklers
Frisbees, footballs, hula hoops, jump ropes, festival poles/totems, noisemakers
Glass, Cans, Bottles, Metal water bottles
Outside Lawn Chairs
Professional cameras with detachable lenses
Laser pointers
LED lights
Signs larger than 8.5x11
Strollers & wagons
Umbrellas

To make entry as quick as possible, we only allow clear plastic/vinyl tote bags (no bigger than 12” x 6” x 12”), and/or small clutch bags (6”x 9”). The small clutch bags don’t need to be clear. We don’t allow any other type of bag.

Our shows are all ages!

Here's what to know when the temps are high:

• Each guest may bring up to two empty refillable PLASTIC water bottles or up to two factory-sealed water bottles (max 1 gallon each).
• Water refill stations are located in both plazas.
• Hats, sunglasses, non-aerosol sunblock, personal fans/misters are permitted.
• For tips on staying hydrated and our water bottle policy, see our water section below.
• If you are in need of medical assistance, please find the nearest staff member.
   Aluminum bottles and CamelBaks are not permitted.

Yes! You’re welcome to bring one factory-sealed water bottle (up to 1 liter per patron) to the show.

Want to refill on-site? Reusable plastic bottles are allowed, and you can top them off for free at our YETI water stations located on the East & West Plazas. (Please note: Aluminum bottles and CamelBaks are not permitted.)

You bet. Refill your bottles and cups for free at the YETI water refill stations — located just inside both the East and West Gates. Join YETI and Live Nation's efforts to reduce waste and stay hydrated.

Lawn chairs are available for rent for most shows and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. No other chairs are permitted inside the venue. To rent a lawn chair in advance, click on the "UPGRADES AVAILABLE" dropdown on our upgrade page and select "Lawn Chair Rental".

You do not need an ID to enter the show, but either a valid and current Driver License or State ID card will be required to drink alcohol. If your tickets are at will call, you will need an ID to pick them up.

If they’re over 2 years old, then yes. Also, please make sure your kids have ear protection!

You can’t get a refund, but you can sell your tickets to another fan via your Live Nation account.

Yes, as long as it’s a personal point-and-shoot camera, or on your cell phone. You can’t bring a professional camera or a camera with detachable lenses without a valid media pass.

If you’re still at the event, you can visit our Guest Services booth in the West Plaza near the entrance to the lawn. If you’re no longer at the event, you can check our virtual Lost and Found here.

Nope. We don’t do in-and-outs, so make sure not to leave unless you’re definitely done enjoying the show.

No, SCANA Energy Amphitheatre at Lakewood is cashless. All points of sale will only accept debit, credit or mobile pay (Apple Pay or Google Pay).  For fans that only have cash, a cash-to-card-conversion service with no fees will be available on-site.

If the doors are open, so is will call. Make sure to bring a photo ID. If you have a meet and greet check-in time, you can also pick them up then. Even if you’re on the artist’s guestlist, you’ll need to wait until door time.

You’ll have to talk to wherever you bought the tickets from to change ownership. If you’re a radio contest winner, guest of someone in the band, or a VIP, touch base with your original contact and they’ll talk to us about any changes.

No, outside lawn chairs are not allowed, but they can be rented in advance! Lawn chair rentals are also available on-site, but please be aware that they’re subject to availability.

Yes, but only on the lawn and in the plazas. We ask that you consider the people around you when smoking and don’t smoke in the covered areas.

The lawn is always first come, first serve. You might see a row or seat number on your lawn ticket – this is just for tracking purposes.

Yes, tailgating is allowed in Lot E. Purchase your Tailgate Parking pass in advance to avoid the hassle of finding parking when you arrive!

Yes, your bag will be searched when you enter. You have the right to refuse a bag search, and we have the right to refuse entry. If you have any items that aren’t allowed in the venue, put them back in your vehicle.

Bags: clear plastic, vinyl, or pvc bag (maximum size 12" x 6" x 12") OR small clutch bag that does not need to be clear (maximum size 6" x 9")
Blanket: no larger than 4’x8’
Cameras: nonprofessional only, no detachable lenses
Food for dietary health issues: allowed in a clear, one-gallon (1) plastic bag
Reusable water bottle: must be empty and made of plastic (Glass and metal water bottles are not allowed)
Signs: no larger than 8.5”x11”
Water: up to 1 (one) liter in a factory-sealed bottle, per patron

No, we don’t allow camping or overnight sleeping of any kind.

Yes! View open positions and apply HERE! 

If you need help with your concert tickets from Live Nation or Ticketmaster, there are two ways to contact Ticketing Support. 

Submit Via Request Form.

Submit your request here. A member of the Ticketing Support team will review your request and get back to you directly.

Ticketing Support can assist with:

• Purchasing tickets

• Finding tickets in your account

• Mobile ticket or barcode issues

• Ticket transfers

• Ticket resale

• Refunds

• Exchanges

• Presale codes

• Account access and login issues

• Accessible and companion tickets

• Upgrade inquiries

• Order and payment issues

Call For Immediate Assistance:

Call 800-653-8000 to speak with a Ticketing Support representative. If you’ve already made a purchase, please have your order # and purchaser information available.

For assistance with parking purchases, including refunds, upgrades, or other parking-related questions, please contact the Box Office at scanaenergyampinfo@livenation.com or 404.443.5000

For questions about ticket upgrades, availability, pricing, or exchanges, please contact the Box Office at scanaenergyampinfo@livenation.com or 404.443.5000

If a purchase you made during your visit to SCANA Energy Amphitheatre at Lakewood, including food & beverage or merchandise appears higher than expected, it may be due to a temporary authorization hold. Final charges typically update within 72 hours of your visit.

If your transaction still appears incorrect after 72 hours, please contact our Guest Services Team at lakewoodampinfo@livenation.com or 404.443.5000. We'll be happy to investigate and help resolve the issue.

To help us review your request as quickly as possible, please include:

• A brief description of the issue, the date of your visit, and copy of your receipt, if available.

A member of our team will review your inquiry and may ask for additional information.

VIP and Meet & Greet package details, including check-in time, package inclusions, and other important instructions, are sent by the official VIP provider, typically 24–72 hours before your event.

If you haven't received your VIP email yet, please continue checking your inbox (including your spam/junk folder) as your event approaches.

VIP details are not sent by the venue.If your event is within 24 hours and you still haven't received your VIP email, please contact the official VIP provider. 

Please Note: VIP and Meet & Greet check-in may begin before general parking lots or venue gates open. If your VIP confirmation email includes an early check-in time, please follow the instructions provided in that email. If you have additional questions about your VIP check-in, please contact the official VIP provider.